At Wangari's Store, we want you to love what you ordered. If something isn't right, here's how returns and refunds work.
Return Window
You have 30 days from the delivery date to request a return or exchange. Items must be unworn, unwashed, and in their original condition with tags attached.
How to Start a Return
Email us at titonw@yahoo.com with your order number and the reason for your return. We'll confirm your eligibility and send you return instructions within 1-2 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we cover the cost of return shipping and send a free replacement or full refund.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.
Exchanges
Need a different size or color? Let us know when you request your return and we'll prioritize getting the correct item out to you as soon as your return is received.
Non-Returnable Items
Final sale items, gift cards, and worn or used products cannot be returned.
Questions
Reach out any time at titonw@yahoo.com and we'll be happy to help.